DeMasi London (“DeMasi London”, “we”, “our”, “us”) take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want us to. This privacy statement explains what information we collect on the DeMasi London website at www.demasilondon.com and related sites, how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this privacy statement please contact us at firstname.lastname@example.org.
As a DeMasi London customer, you will receive fashion update newsletters, special offers, sale promotions and VIP shopping event invitations. We will only ever send you marketing messages that we feel would be of interest to you. If you decide that you no longer want to receive our emails you can inform us at any time.
How we use your information
When you place an order with us we collect certain information which is required to allow us to process your transaction. This includes your personal details, order details and details of your address. We will use this information to process your transaction and despatch your order.
On occasion we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further. For quality control and training purposes, we may monitor or record your communications with us. We will keep your information for as long as is reasonably necessary for these purposes.
We agree to at all times comply with the standards, procedures and requirements of UK data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. We may have to pass your information to countries or jurisdictions which do not provide the same level of data protection as the UK. If we do make such a transfer, however, we will (where necessary) always put a contract in place to ensure that your information is properly protected.
Other people who might use your information
In order to process your order and deliver your purchases to you we may have to pass your information to some of our service providers. This includes the companies who handle our order despatch service and our delivery company. Your contact telephone number will be passed on to our courier company who may contact you by phone or text message in order to update you on the delivery date or time of your order.
We may on occasion notify you by email about changes to our terms and conditions, or other important changes to our website or our service.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We may disclose your address and post code details to check against the IMRG security alert or any other fraud prevention scheme. At all times where we disclose your information for the purposes of fraud prevention it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure below. We will not pass your information to any third parties outside of DeMasi London, except where required to do so as a part of the sale, disposal or transfer of our business.
Changes to this privacy statement
This privacy statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.